Last updated: 12 Aug 2026
We want you to love what you ordered. If something's not right, here's how returns work.
You can request a return within 7 days of delivery. To start one, message us on WhatsApp with your order number and the reason for the return.
If your order arrives damaged or isn't what you ordered, message us within 48 hours of delivery with a photo — we'll arrange a replacement or full refund, no questions asked.
Once we receive and inspect the returned item, refunds are processed within [X business days]: to your original payment method for prepaid orders, or by bank transfer for Cash on Delivery orders. Any COD fee paid at delivery is [refundable / non-refundable — confirm].
[Confirm: does House of Drashti cover return shipping, or does the customer?]
To start a return, WhatsApp us at +91 93283 62536.